Send Digital MFN invitation and form-approved emails from your firm's own domain rather than Ontra's default address. This gives your LPs a more on-brand experience and can improve email deliverability.
Configuration overview
The steps for this process are as below:
- Provide your Ontra contact with the required information.
- Ontra will perform the initial setup.
- You & your IT team will perform DNS configuration on your side.
- Ontra will finalize the Ontra-side configuration and confirm setup.
Read on for specifics about each step below.
Provide required information
To complete this configuration, you will need to provide the following information to your Ontra customer success manager (CSM):
- Sender email address
- Reply-to email address
- Display name
- Contact information for your IT team
Your Ontra CSM will then coordinate with Ontra’s internal customer support team to complete the initial configuration and generate the DNS records to share with your IT team for the next step.
DNS configuration
Once the initial setup is complete, Ontra support will reach out to you and your IT team to add the required DNS records to your domain host.
Keep an eye out for an email with a subject line “DNS Records Needed for Digital MFN Custom Domain Setup”, and be sure to send confirmation once the records have been added on your side.
Finalize configuration
The Ontra team will finalize the configuration and reach out to you with confirmation of completion and next steps to test the connection to ensure functionality.
After configuration, all Digital MFN emails for your account will be sent using the display name and sender & reply-to email addresses you provided.